Bangladesh: Developing Court Staff IT Skills

In Bangladesh, large case backlogs and outdated court administration practices are affecting the ability of the judicial system to meet the needs of citizens. The Supreme Court of Bangladesh has emphasized computerization as a means to improve efficiency while increasing transparency and accountability to citizens.

Achieving the goal of computerization requires investment in the technical knowledge of judges and court staff to equip them with skills to operate in a computerized environment. Under the USAID Justice for All Program, NCSC has assisted the Supreme Court of Bangladesh to implement its modernization agenda, in line with the broader Digital Bangladesh initiatives of the Government of Bangladesh. Starting in 2013, NCSC has delivered basic IT skills training to the staff of courts and legal aid offices. Most recently, in April and May 2018, NCSC delivered three training sessions for 59 clerks of the Supreme Court of Bangladesh.

As a result of the training sessions, clerks have reported increased confidence in using computers in their daily work, and improved accuracy in producing documents using computer software. Clerks are now equipped to perform their tasks more efficiently, limiting the risk of data loss and reducing delays in producing required documents. In addition, the training provided information on common hardware and software problem-solving. To date, NCSC has provided training to 323 clerks of the courts and legal aid offices.

NCSC is present in Bangladesh as implementing partner for USAID’s Justice for All Program (JFA), a six-year initiative that aims to improve legal aid, strengthen judicial governance, and expand legal literacy in Bangladesh. JFA is active in fifteen of Bangladesh’s 64 Districts. For more information on the JFA Program, please visit www.justice-bd.org.